convergys work at home job description

How to Apply, if all of this sounds good and you want to see about applying to the Convergys Work From Home program, you can get started right here. The main careers site (mainly focused on on-site careers) also offers some videos you may want to watch. . Your role would be to be that customer service rep who hears your problems, answers your questions, and helps you find solutions. Your schedule will be based on your chosen work shift availability and the clients projected call volume. . Looking for your next work-from-home opportunity? Convergys hires work at home agents from the US, UK, and Canada, and there are some specific location criteria for each country. .

Work At Home Careers in the United States Convergys Customer Service Associate (Various Positions) - Convergys Work at Home-Sales Service Rep-Colorado - Convergys Working at Convergys in Work at Home: 90 Reviews Questions and Answers about Convergys Work from Home Indeed

Based on location and/or program, additional experience/skills may be required *Job requirements may vary by country and will not contravene any local laws. Ability to effectively communicate, both written and verbally. Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.  Works with close supervision and clearly defined procedures. One thing to keep in mind as a possible negative, is that while you can advise of your work availability, you do not actually have flexible scheduling, nor are there guaranteed hours. .

Convergys Work At Home program give an opportunity for call center agents to work from their home, hiring agents as employees with applicable benefits available from the first day of employment. A background check will be required for all positions in theUSandCanada, and for some positions in theUK. Participate in activities designed to improve customer satisfaction and business performance. Short and Long Term Disability Insurance, tuition Reimbursement, retirement and Savings Plan (401k) with a company match. With Convergys, your primary role is to receive phone calls in whichever role youre in, whether its tech support, customer service, or sales. Thats the long name for the Convergys program for at-home jobs. Your computer will need to meet the minimum PC specifications, high speed internet is required, a USB headset, an ISP that supplies 2 or more IP addresses or 1 IP address and is connected to a router, power bar/surge protector, and a standard telephone with.

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